Privacy policy

Who we are

This website is run by OffiLounnge Private Limited, H No. 1-1-257/1/1, Plot No. 263, Srinivasa Nagar Colony, Dr. A S Rao Nagar, Secunderabad, Hyderabad 500062. We decide how your personal data is used, and you can reach us at info@offilounnge.com or +91 95150 65562.

What we collect

• Enquiries and tour bookings: your name, phone number, email address, team size, the plan you are interested in and the tour time you pick.
• Bookings and payments: the details needed to confirm and invoice a day pass, meeting room or plan. Card and UPI details are handled by the payment provider and are not stored by us.
• Virtual office applications: the KYC documents you upload, such as PAN, Aadhaar and company documents.

Why we use it

To answer your enquiry, confirm and remind you of a tour or booking, issue invoices, meet our legal and tax obligations, and, for virtual office clients, to prepare the address documents. We use your data only for these purposes and only with your consent or where the law requires it.

Who sees it

Our staff, and the service providers we use to run the workspace: Coworking OS (our booking and member system), our payment provider, and our email and WhatsApp messaging providers. We do not sell your data.

How long we keep it

Enquiries are kept for as long as we are in conversation with you and for a reasonable period afterwards. Invoices and KYC records are kept for as long as tax and company law requires.

Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask us for a summary of the data we hold about you, ask us to correct or erase it, withdraw your consent, and nominate someone to exercise these rights for you. Write to info@offilounnge.com. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

Security

The site uses HTTPS. KYC uploads are stored in private storage that only authorised staff can open.

Changes

If this policy changes, the new version will be posted here with its date.